Managed Services

Odyssey Dependable Computer Repair – Managed Services 

When you need to secure the functionality of your IT (Information Technology) service and equipment, rely on predictable pricing, and keep your focus on your business instead of IT management, you need a managed IT service arrangement. For many companies, IT has proven to be more reactive than proactive, and as a consequence, systems start having issues as a business wrestles to meet the requirements of a business growing in a digital world. 

A managed IT Service allows you to have support, regular management, and maintenance for your network, and infrastructure from a managed service provider. Common managed IT services include the remote monitoring and management of servers, desktops, and mobile devices.  These services are provided by a Managed Service Provider (MSP). An MSP is a third-party company that will help your business offload general tasks, reduce costs, and improve service quality.  

For any business, having a specialized IT department is an advantage. However, not every business has the resources and demand. A subscription to Managed Services will give you the capability of an outsourced IT Department that will bring specialized knowledge and expertise to your company, with onsite, or remote computer support and service technicians, you’ll get quick and timely solutions to your business’s IT needs, and customized computer support. A managed service subscription will help you address data loss issues, and service outages, among others. The benefits of having a managed IT service provider are numerous. 

An IT Department means you will be responsible for recruiting, hiring, and training IT staff. A Managed Service subscription allows you to save time and money, enabling you to pay only for the services you need and avoiding the costs related to maintaining full-time IT staff. 

What services are included in a Managed Service Agreement? 

There are different types of Managed Service agreements. Traditionally, this service was oriented to maintenance and support of the infrastructure and hardware. Today, IT Managed Services can take care of your daily IT operations, IT infrastructure optimization, troubleshooting, infrastructure monitoring, administration, and support, taking all the responsibility for the company’s IT operations. Managed Service Providers (MSP) can offer some or all of the services listed below, and in some cases can specialize in one service only. 

Data Analytics

Managed Service as a Service (SaaS)

Managed Communication Service

Managed Wireless and Mobile Computing

Managed Print Services

Managed Cloud Infrastructure

Managed Security

Managed Support Services

Managed Network and Infrastructure 

Qualities to look for in an MSP 

Flexible options of services.

Shared strategy.

Good adaptability to complement your solutions and cloud provider.

24/7 availability.

Excellent communication.

Flexible pricing models.

Backup Recovery Options.

Data Accessibility. 

When to consider IT MSP?

Reaching out to an MSP is a smart way to compensate for IT skills gaps in your company. Therefore the best time to consider subscribing to an IT Managed Service is when you need help migrating, implementing security policies, or when you need hardware or software monitoring, need help support, if you have limited IT staff, need to grow strategically, or even if you were hacked. An MSP will help you keep your equipment and your data safe. 

The need for IT managed services has grown exponentially in recent years. This is due to the need of small and medium-sized businesses for the latest technology to maintain a competitive edge in their respective markets and to sustain their continued growth but can’t afford the IT budget to achieve those goals.  

IT Managed Services will help your company deal with IT problems, from small troubleshooting errors to massive drops in performance, from routine backup and recovery capabilities to hacking attempts, managed services providers enable you to have peace of mind, knowing your essential needs are handled.